Achieving High Performance

A Research-based Practical Approach

Achieving High Performance

In seven chapters, Dr. Gerson addresses the most troubling issues related to performance including the difference between positive and negative performance motivation, the characteristics of high performers, the role of proper goal and objective setting, planning for high performance, eliminating self-limiting beliefs, and making incentives real.

Achieving High Performance

Achieving High Performance

First published in the United States: 2009.

Achieving High-Performance Federal Facilities

Strategies and Approaches for Transformational Change

Achieving High-Performance Federal Facilities

The design, construction, operation, and retrofit of buildings is evolving in response to ever-increasing knowledge about the impact of indoor environments on people and the impact of buildings on the environment. Research has shown that the quality of indoor environments can affect the health, safety, and productivity of the people who occupy them. Buildings are also resource intensive, accounting for 40 percent of primary energy use in the United States, 12 percent of water consumption, and 60 percent of all non-industrial waste. The processes for producing electricity at power plants and delivering it for use in buildings account for 40 percent of U.S. greenhouse gas emissions. The U.S. federal government manages approximately 429,000 buildings of many types with a total square footage of 3.34 billion worldwide, of which about 80 percent is owned space. More than 30 individual departments and agencies are responsible for managing these buildings. The characteristics of each agency's portfolio of facilities are determined by its mission and its programs. In 2010, GSA's Office of Federal High-Performance Green Buildings asked the National Academies to appoint an ad hoc committee of experts to conduct a public workshop and prepare a report that identified strategies and approaches for achieving a range of objectives associated with high-performance green federal buildings. Achieving High-Performance Federal Facilities identifies examples of important initiatives taking place and available resources. The report explores how these examples could be used to help make sustainability the preferred choice at all levels of decision making. Achieving High-Performance Federal Facilities can serve as a valuable guide federal agencies with differing missions, types of facilities, and operating procedures.

Achieving High Performance

Achieving High Performance

The practical guide that gives you the skills to succeed and achieve high performance DK's Essential Managers series contains the know-how you need to be a more effective manager and hone your management style. Find out how to improve your performance and boost productivity by prioritising tasks and managing your time effectively. You'll learn to improve your skills, develop drive and lead effectively. In a slim, portable format Essential Managers gives you a practical 'how-to' approach with step-by-step instructions, tips, checklists and 'ask yourself' features showing you how to focus your energy, manage change and make an impact. If you are keen to brush up on or enhance your performance, this is the guide for you.

Achieving High Performance

Achieving High Performance

A practical ePub guide to achieving high performance which will give you the information and skills to succeed Find out how to improve your performance and boost productivity by prioritising tasks and managing your time effectively. You'll learn to improve your skills, develop drive and lead effectively. Tips, dos and don'ts and 'In focus' features on what to do in a particular situation, plus real-life case studies demonstrate key skills such as how to reassess your goals, take the lead and plan ahead. Read it cover to cover, or dip in and out of topics for quick reference. Handy tips in a pocket-sized format - take it wherever your work takes you.

Achieving High-Performance Federal Facilities

Strategies and Approaches for Transformational Change

Achieving High-Performance Federal Facilities

The design, construction, operation, and retrofit of buildings is evolving in response to ever-increasing knowledge about the impact of indoor environments on people and the impact of buildings on the environment. Research has shown that the quality of indoor environments can affect the health, safety, and productivity of the people who occupy them. Buildings are also resource intensive, accounting for 40 percent of primary energy use in the United States, 12 percent of water consumption, and 60 percent of all non-industrial waste. The processes for producing electricity at power plants and delivering it for use in buildings account for 40 percent of U.S. greenhouse gas emissions. The U.S. federal government manages approximately 429,000 buildings of many types with a total square footage of 3.34 billion worldwide, of which about 80 percent is owned space. More than 30 individual departments and agencies are responsible for managing these buildings. The characteristics of each agency's portfolio of facilities are determined by its mission and its programs. In 2010, GSA's Office of Federal High-Performance Green Buildings asked the National Academies to appoint an ad hoc committee of experts to conduct a public workshop and prepare a report that identified strategies and approaches for achieving a range of objectives associated with high-performance green federal buildings. Achieving High-Performance Federal Facilities identifies examples of important initiatives taking place and available resources. The report explores how these examples could be used to help make sustainability the preferred choice at all levels of decision making. Achieving High-Performance Federal Facilities can serve as a valuable guide federal agencies with differing missions, types of facilities, and operating procedures.

Improving Service Quality in the Global Economy

Achieving High Performance in Public and Private Sectors, Second Edition

Improving Service Quality in the Global Economy

Within American service sector organizations there exists a gap between understanding customer service quality improvement (QI) theories and applying them. Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition fills that gap by presenting theory, application models, and cases of successful customer service QI efforts in both the public and private sectors. The book emphasizes the selection and development of strategies for quality improvement in regulated public non-market-driven services such as education, government, and healthcare. This revised edition promotes managerial thinking that integrates QI and Knowledge Management (KM) concepts with leadership principles that enable effective responses to the changing demands of the global economy. The text provides step-by-step guidelines, recommendations, and action plans for implementing quality improvements in service sector industries, which now generate two-thirds of America's GDP. Throughout this volume, cases of successful QI efforts in service industries complement major points in each chapter, offering profiles of global service quality leaders that serve as examples to organizations in the public sector. Current and future managers will gain insight into how the global service quality revolution effects their daily work environments, inspiring improvement in products, services, and support that American companies provide to markets worldwide.

Achieving High Performance Friendship

A Book for Men

Achieving High Performance Friendship

"When we step on the gas of our car while trying to pass and 18-wheeler on a two-lane hightay, we don't want and anemic, sluggish response--we want high performance. Similarly, none of us want an anemic, sluggish response from a friend when we are in need of physical, emotional, psychological or spiritual support. Men commonly experience life without deep, meaningful friendships. The aim of this book is to help men achieve high performance friendship. What is high performance friendship? Perhaps the best answer is to provide the litmus tests we apply to our own friendship. To us, a friendship is high performance if both friends: take the opportunity to provide selfless acts on behalf of the other; feel comfortable sharing inner-most thoughts, yet respect the other's private thoughts; trust the other with that which he holds dear; support each other when one falls short or fails, and readily grant forgiveness; appreciate and accept heartfelt constructive criticism; truly celebrate each other's success without jealousy or envy; sustain the relationship in spite of distance or time; refrain from making or tolerating any disparaging remarks about the other, especially behind his back. How can we achieve high performance friendship? Why not consider how Christ treated His male friends during His human experience? Could there be a better possible example? This book provides stories and principles of high performance friendship by drawing on the exemplary manner in which Christ treated His friends during His time on earth" -- BACK COVER.

The Corporate Lattice

Achieving High Performance In the Changing World of Work

The Corporate Lattice

With roots planted firmly in the industrial age, the corporate ladder has been the metaphor used to describe the prevailing one-size-fits-all model for success. At its heart, the ladder is derived from inflexible, hierarchical, organization models in which prestige, individual rewards, information flow, power and influence are tied to the rung each employee occupies. Yet the workplace as we know it is in transition -- evolving away from the linear, one-size-fits-all model of the corporate ladder toward a multidimensional approach that Cathy Benko calls the corporate lattice. This book will serve to widen an organization's strategic lens, representing a fundamentally new way to work and run a company. It offers a framework to help senior leaders and HR directors harness the talent in their company in a way that provides a strategic advantage, not only for recruiting but also for achieving and maintain better individual performance. In the bestselling book Mass Career Customization (Harvard Business Press/2007), Cathy Benko and Deloitte provided the breakthrough MCC dashboard for understanding the important variables of individual employees' career-life profiles, but she also coined a new metaphor -- the corporate lattice -- as a way to think about the changed career landscape. This book delves much deeper into the power of the lattice for organizations, fully exploring its contours and applying it to real-life practice throughout a company. It explores how the corporate lattice model creates value by: 1. Ensuring a flow of talent into and through the organization. 2. Increasing the efficiency of and return on organizational investments. 3. Improving financial and operating results through greater employee engagement. The three-part framework of the book presents specific ways managers and organizations can use The Corporate Lattice to manage talent, measure results, collaborate across teams, engage employees, and reor"