The author of the bestselling "Liberating the Corporate Soul" presents his new thinking based on his experience working with over 1,000 people in 32 countries on cultural transformation for the values-driven organization. Barrett integrates cutting-edge technologies available to companies on the Web and integrates many methodologies into a whole system approach.
This book updates and brings together in one volume, two of Richard Barrett's previous publications to provide a reference manual for leaders and change agents who wish to create a values-driven organization that supports its employees, customers, partners and leaders, whilst remaining profitable.
The two most critical issues for business today, according to CEO's Barrett has worked with, are: "How to tap the deepest levels of creativity and the highest levels of productivity of our employees." In a world where competition has become global, successful companies are learning to build competitive advantage through their human capital. In the 21st Century, even that will not be enough. Success will also hinge on whether, in the eyes of the employees and society-at-large, the organization is a trusted member of the community and a good global citizen. Developing a values-driven approach to business is quickly becoming essential for financial success. Who you are and what you stand for are becoming just as important as what you sell. "More than simply a majestic vision, Richard Barrett's book brilliantly describes the ways and means for business leaders to create the compassionate and viable future we urgently need on our beautiful planet." -Godric E.S. Bader, F.R.S.A., Life President, Scott Bader Commonwealth Ltd. "If every corporate executive bought this book and assigned it for in-house management development courses, the world would become a better place." -Hazel Henderson, author, Building a Win-Win World and Creating Alternative Futures "As we approach the new Millennium the world seeks clear thinkers with visionary concepts to help unravel the challenges before us. Richard Barrett's inspiring new book Liberating the Corporate Soul weaves a rich tapestry balancing heart and soul with a practical down-to-earth corporate vision for the future." -Craig and Patricia Neal, Co-Founders, Heartland Institute "Liberating the Corporate Soul presents a convincing rationale for making ethical and socially responsible behavior the best foundation for building and maintaining a high performance, globally successful business." -Robert W. MacGregor, President, Minnesota Center for Corporate Responsibility "Liberating the Corporate Soul gives a powerful set of tools for organizational transformation. I highly recommend it." -Ann Svendsen, Consultant and author of The Stakeholder Strategy: Profiting from Collaborative Business Relationships "Practical advice to tap the source of creativity and innovation which every business seeks." -Ron Nahser, President and CEO of The Nahser Agency/Advertising, Chicago "The bold, practical blueprint we need for moving business to the next evolutionary level. Sweeping, brilliant a sense of the grandeur of the new paradigm of business." -Martin Rutte, President Livelihood, co-author Chicken Soup for the Soul at Work "Liberating the Corporate Soul is a must read for leaders who want to shape a government built on values, innovation, and greater efficiency." -Jody Zall Kusek, Director of Strategic Planning and Performance Management, U.S. Department of the Interior "Liberating the Corporate Soul achieves the impossible: it integrates the intangibles of ethics, vision, and consciousness into a tangible measurement system." -Marcello Palazzi, Bsc, Msc, MBA, Co-Founder and Chair, Progressio Foundation, The Netherlands "Liberating the Corporate Soul provides a paradigm shifting look at how business leaders can harness the creative potential of their staff and their organizations. The author concisely develops and explains several tools that will enable managers to create an organizational foundation that will foster alignment, accountability and strategic focus." -Tad McKeon, MBA, CPA, CQM, 1997 Senior Examiner, Malcolm Baldrige National Quality Award, co-author, Transforming Home Care: Quality, Cost and Data Management "This book has captured the true challenge of business today: nurturing values-based organizations to which employees and other stakeholders commit. It is also an excellent guide to achieving this goal which is proving to be the most important success factor of our times." -Margareta Barchan, CEO and President, CELEMI, Sweden "This book breaks new ground in helping business leaders take responsibility for the whole. It encourages us to build a better world through business." -George E. McCown, Co-Founder and Managing Partner, McCown, De Leeuw & Co., Chairman, World Business Academy "If you want to install in your company a climate of trust, harmony, creativity and vision . . . If you accept to be honest about your own values and ethics . . . Jump on this book, it is one of the best I know, linking a new vision with concrete and effective tools helping you to revitalize and reenchant your enterprise." -Marc Luyckx, Forward Studies Unit European Commission, Brussels · This book is a process blueprint for building a visionary organization with a values-driven approach · Based on tested models and tools developed internationally on how work, values and leadership will change in the 21st century · Originated from work within the World Bank where the author was Values Coordinator and Founder of the World Bank Spiritual Unfoldment Society and a member of the Institutional Change and strategy Dept. at the World Bank.
Values drive culture. Culture drives organizational success. In a values-driven organization, values fuel culture and brand, creating coherence across your organization. In this team guide, you will learn what values-driven management is and how to use your values for success. The guide accompanies the Culture Company's program to identify your values and build your values-driven organization. In the program, you will create a Culture Code Map that codifies your core values and acts as your organizational constitution. Our unique methodologies ignite excitement to live your values across your organization.
Offering new perspectives for a spiritual approach to work, each of the contributors to this innovative resource is a business leader, teacher, speaker, or writer on the topic of workplace spirituality.
Do you want change-driven values or values-driven change? As criteria for making decisions and setting priorities, values should be considered before taking action. In response to immediate pressures, however, many organizations allow change to drive values rather than the other way around. This practice leads to shortsighted decisions that jeopardize long-term success. Ken Hultman, critically acclaimed author and one of the world's leading authorities on organizational values, draws from his knowledge and expertise of over 30 years to bring forth an important compilation of theoretical concepts, instruments, and exercises designed to help today's leaders, managers, and OD practitioners develop and maintain values-driven organizations. Using a systems approach, and packed with practical strategies, tools, and seven proven instruments, this book gives you the resources necessary to make values the focus for: Team change, Personal change, Organizational change, and Multi-level change (personal, team, and organizational)
A higher purpose is not simply about profit. Symbolising the motivations of our actions and efforts, it reflects something much more aspirational and contributes to our global society. This open access book offers novel solutions to ensure employees support a wider organizational meaning whilst guaranteeing that the company benefits from the employee’s individual sense of purpose. Advocating a shift from previous models and theories, this book contributes to debate and offers insight for both scholars and practitioners. The chapters bring together academic rigour and practical models to help readers distinguish between the fads and influential strategies. Exploring the development of purpose at each level of business, from strategy and leadership to communication, this book avoids theoretical jargon and provides new approaches to building sustainable purpose-driven organizations. This is an Open Access book sponsored by DPMC Spain, UIC Barcelona and Corporate Excellence - Centre for Reputation Leadership
New qualifications for those teaching and training in the FE sector became effective in September 2007. The reform of initial teacher training and the professionalisation of the workforce in the sector require a commitment to engage in continuing professional development. The rational for the book is contained in the argument that improvement of quality in teaching and learning in the sector is not achieved exclusively through short-term external professional development and training activities. Moreover it requires ongoing workplace learning which is long-term in focus and practice-orientated and work-based. In order to improve future practice it needs to be embedded in critical reflection and evaluation of workloads. The purpose of the book is to introduce the notion that there is an opportunity for every teacher to develop their role through their workloads, e.g. workloads are a vehicle for professional development. Ways to achieve this are identified by exploring the practice of experienced and successful teachers. The author then goes on to offers guidelines for promoting constructive practice, which is using the outcomes of reflection in the workplace to achieve role development.
Praise for Business Intelligence Success Factors: Tools for Aligning your business in the Global Economy "Olivia Parr Rud does a remarkable job of weaving together many topics in a strategic way. As 'quants,' we're fascinated with data and fact-based decision-making. But success only comes when you consider the human factor, especially effective communications. Making topics like evolutionary biology, complexity science, and systems thinking relevant for business success is a unique and compelling view. As Max Frisch said, 'We hired workers and human beings came instead.'" —Anne Milley, Senior Director, Technology Product Marketing, SAS "Business Intelligence Success Factors is a must-read for anyone implementing BI on an organizational level. This book explains the business landscape and the underlying reasons for our current volatility, offering clear guidance on navigating our information rich global economy." —Ron Powell, Editorial Director, Business Intelligence Network Transform challenges into opportunities with emerging Business Intelligence technologies Written by an expert in data mining and statistical analysis, this valuable resource unveils the connection between the increased use of BI and the need for new, proven theories and models in BI, as well as the guidance to implement them successfully in your organization. Are you ready to become adaptable? Learn how to harness today's rapidly evolving global economy with Business Intelligence Success Factors.
“Meetings are a waste of time” is a sentiment many of us share, which is tragic because meetings bring us together as human beings. To achieve the kind of meaning or breakthrough results most of us really yearn for when we gather, the key quality needed is authentic engagement: a genuine expression of what is true for us, and an attentive listening to what is true for others. Why it so often eludes us can be a matter of habit, distrust, lack of attention, or fear. As cofounders of Heartland Inc., Craig and Patricia Neal have led over 170 of their acclaimed Thought Leader Gatherings with leaders from over 800 diverse organizations. Their new book shares for the first time the unique and powerful Art of Convening model—developed in these gatherings and refined over six years of intensive trainings—which brings authentic engagement and meaning to any group that comes together for any purpose. Convening goes beyond facilitating. Convening creates an environment in which all voices are heard, profound exchanges take place, and transformative action results. The heart of this book is the Convening Wheel—a series of nine steps, or aspects, that bring the practices and principles needed for authentic engagement together as a whole. The book provides exercises, stories, and questions to help you master both the inner and outer dimensions of this work—because in convening, the state of the convener is equally as important as the physical preparations. Convening works in any setting and can be adapted to virtually any group process. With this book you have all the tools you need to develop this essential life and leadership skill, one that will lead to improved outcomes in your organization, community, family, and relationships.
Value-Driven Business Process Management gives business leaders in any industry the rationale and methods for using BPM to gain clarity on how their business operates and develop the ability to put new ideas into action quickly. Readers learn how to redirect their focus from a "method-and-tool" view of BPM to a more broadly informed view of BPM as a management approach and put it to practical use to initiate action within their organization.
How to create the high-performance, high-commitment organization Integrating knowledge from strategic management, performance management, and organization design, strategic human resource expert and Harvard Business School Professor Michael Beer outlines what the high-commitment, high-performance organization looks like and provides practitioners with the transformation process to help them get there. Starting with leaders who have the right values, Beer shows how to weave together a complete system that includes top-to-bottom communication, organization design, HR policies, and leadership transformation process, and outlines what practitioners must do in HR, structure, systems, goals, culture, and strategy to create high-performance organizations.
Culture and Trust in Technology-Driven Organizations provides insight into the important role that culture and trust can play in the success of high-technology organizations. This book reviews the literature and results of an empirical study that investigated the relationship between mechanistic and organic cultures and the level of trust in technology-based organizations. The book outlines the literature on organizational trust and culture and the role theorists believe they play in the success of a changing domestic and global business environment. It identifies ways of defining culture and trust as well as the survey instruments used to measure them. The book then examines the results of two studies that demonstrate the connection between organizational culture and trust. The two studies were conducted at separate times using data collected from several companies within a three-hour radius of each other. These companies are highly dependent upon the ability to identify, hire, and retain highly skilled knowledge workers. These workers are critical for the companies to successfully compete within the scope of their business and expand into their current and other markets. The book provides a practitioner’s guide—based on the literature review and the results of the studies examined—that can be used to assess, diagnose, and improve employees’ perception of their work culture and improve trust found in organizations. This guide provides management with actions and activities that should be considered when handling the day-to-day business of the organization. If followed, these activities can be instrumental in designing a culture that leads to success and ease of operation for the organization and its members.
Introduction -- Trust -- Respect -- Loyalty -- Awareness -- Humility -- Communication and collaboration -- Competition and compensation -- Innovation and adaptation -- Give back and have fun
The marketplace is becoming increasingly concerned about where and how products are produced and how well employees are treated. This work responds to changes in American culture as much as it does to changing attitudes in the business community.
There is a growing movement to incorporate faith and spirituality in the workplace, to do things better, to utilize all the human capabilities of employees, and to truly revolutionize the role of business in the world. Creating Enlightened Organizations is the first book to provide a truly comprehensive approach to creating an organization designed to unleash full human potential in the workplace. Businesses have learned how to involve employees in problem solving, improve the emotional intelligence of their leaders, reengineer the business processes and create customer delight, but they have left out one essential ingredient that makes all the difference - the human spirit. There is a hunger for meaning and purpose in our workplaces and in our institutions. This book simplifies and organizes the best of what is going on in organizations at the individual, team and systems levels and provides guidance for putting it to practical use. It also offers a radically new view of the purpose of business in society and provides examples of leading edge organizations that make a positive difference in the world. Spirituality is the new competitive edge, and enlightened organizations know how to integrate the human spirit and spiritual values into their business practices.
Praise for Building Nonprofit Capacity "A central question for leadership is to identify where, and when, to focus organizational energy, and that is where Brothers and Sherman's book comes in. Changing organizations is never easy, which is why managers need the right set of maps and tools—like this one." Jon Pratt, executive director, Minnesota Council of Nonprofits "Anyone running a nonprofit organization, no matter how large or small, would benefit from reading this book. It's chock-full of useful information about managing change." Eric Nee, managing editor, Stanford Social Innovation Review "Nonprofit leaders need tools to help them manage better, engage communities, collaborate, and have greater impact. Building Nonprofit Capacity is a great tool and a useful reference for organizations that are seeking to make a greater and more sustainable difference." Paul Schmitz, CEO, Public Allies "Brothers and Sherman expertly braid together complementary organizational lifecycle frameworks—and add their own wide-ranging expertise and experience—to bring practitioners and executives this comprehensive, relevant, and honest book about the organizational quest to become ever better." Jeanne Bell, CEO, CompassPoint Nonprofit Services "Whether you are building a start-up, bringing an organization to scale, managing an established group toward excellence, or shepherding a nonprofit at risk of decline, this book should be required reading for every nonprofit executive director." Richard R. Buery, Jr., president and CEO, The Children's Aid Society "There are a lot of nonprofit management books out there. What makes Brothers and Sherman's book different and so important and worthwhile is that they have combined a number of models, theories, and practices and shaped them into a few essential processes that can be used by organizations both large and small." Doug Bauer, executive director, The Clark Foundation
In a time when society is holding individuals and organizations to high standards of conduct,Public Relations: A Values-Driven Approachaddresses how to build ethical, productive relationships with strategic constituencies.This book provides an introduction to the dynamic, growing, and honorable profession of public relations as it relates to a broader social context. Grounded in public relations theory and traditions,Public Relations: A Values-Driven Approachappeals to readers through lively anecdotes, an informal writing style, and a very reasonable price. Each chapter helps the reader understand how public relations activities reflect and affect an organization's core values.
The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. The theoretical framework is based on the notion that customer service contains three key variables: a promise, a process, and people. After going through the step-by-step process of service management, the reader will have the necessary understanding and skill to choose the right strategy for the right circumstances, to design service processes, to identify the means and methods to implement these processes, and to measure the outcome.
Discover how the best companies win not by acquiring the right people - but by building the right organization. The 'war for talent' is one battle every company believes it should be waging. But while competitors are busy chasing after the same 'hot' individuals, smart companies are doing something infinitely more useful and far more difficult to copy - they're building organizations that make it possible for ordinary people at every desk and cubicle in their companies to perform as if they were stars. Blowing up the prevailing wisdom that companies must chase and acquire top talent in order to remain successful, "Hidden Value" argues instead that the source of sustained competitive advantage already exists within every organization. O'Reilly and Pfeffer, leading experts on organizational behavior and human resources, argue that how a firm creates and uses talent is far more important than how the firm attracts talent. The authors provide vivid, detailed case studies of several organizations in widely disparate industries - including Southwest Airlines, Cisco Systems, The Men's Wearhouse, and NUMMI - to illustrate how long-term success comes from value-driven, interrelated systems that align good people management with corporate strategy. In a refreshing break from management tomes that force-feed superficial frameworks and trite 'rules', the authors instead allow the company stories to take center stage. They guide readers in discovering for themselves how seven different firms maximize talent, why one firm hasn't fully released the hidden value in its work force, and, most importantly, how the winning companies have made it tough for competitors to imitate them. Collectively, the stories reveal a common path to success that places values before strategy, emphasizes implementation over planning, and focuses on getting the best out of all employees, not just individual stars. The authors also explore concerns or questions managers might have about how each company's experience parallels or conflicts with their own. Providing a rare opportunity for managers to actively participate in an invaluable learning process, "Hidden Value" offers a customizable template for building high-performance, people-centered organizations.