THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization. Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you’re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to: Establish a quality relationship with your manager Clarify and manage assignments Get results without formal authority Handle customer complaints like a pro
This book will show you how to: obtain the best from your staff and improve the productivity of your team to manage and build a better working relationship with your boss increase your personal power – to get noticed and increase your circle of influence recognise and use new opportunities to your full advantage, helping you to achieve your full potential deal with difficult political situations, have an impact in the wider organisational context and help change happen create allies and advocates and enhance your reputation achieve a healthy work–life balance without compromising your career prospects.
Today's business leaders maintain a higher profile than their predecessors did in the 1950s through the 1980s. Rather than hide behind the corporate veil, they give interviews to magazines like Business Week, Time, and The Economist. According to psychoanalyst, anthropologist, and consultant Michael Maccoby, this love of the limelight often stems from their personalities—in a narcissistic personality. That is both good and bad news: Narcissists are good for companies that need people with vision and the courage to take them in new directions. But narcissists can also lead companies into trouble by refusing to listen to the advice and warnings of their managers. So what can the narcissistic leader do to avoid the traps of his own personality? Maccoby argues that today’s most innovative leaders are not consensus-building bureaucrats; they are “productive narcissists” with the interrelated set of skills —foresight, systems thinking, visioning, motivating, and partnering—that he terms “strategic intelligence.” Maccoby redefines the negative stereotype as the personality best suited to lead during times of rapid social and economic change.