Speaking Your Mind in 101 Difficult Situations

Speaking Your Mind in 101 Difficult Situations

A straightforward handbook that will help replace anxiety with confidence when it is crucial to "say it right."

Business Etiquette

101 Ways to Conduct Business With Charm & Savvy: Easyread Super Large 24pt Edition

Business Etiquette


The Essence of Your Presence

The Essence of Your Presence

The events which led me to become a regular and favored motivational lecturer to business and aboard cruise ships- eventually leading sessions in over 190 cruises- began with one of the biggest decisions my husband and I undertook.

The Complete Idiot's Guide to Coping With Difficult People

The Complete Idiot's Guide to Coping With Difficult People

Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult peopl, from strangers and co-workers to friends and family, by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. ?Jargon-free, practical advice and strategies, for home and at work ?Unique approach based on behavioral patterns, not simply personality types ?Includes tactics on diffusing tense encounters in any situation ?Features tips for 'cutting the cord' when personal relationships become too difficult

Business Etiquette, Third Edition

101 Ways to Conduct Business with Charm and Savvy

Business Etiquette, Third Edition

Discover the habits that distinguish true business professionals—and how to make a great impression on customers, clients, and colleagues. Many people invest in their careers, yet have no clue how to set themselves apart from their competition. This guide, from the author of What Self-Made Millionaires Do That Most People Don’t, reveals the unwritten and unspoken rules of success. It gives new hires and seasoned executives alike nearly effortless strategies—for avoiding mistakes that hold you back and climbing that slippery ladder of success. You’ll learn appropriate ways to: •Introduce two people whose names you've forgotten •Ask for some of your boss’s time •Manage coworkers who drop into your office on a moment's notice •Handle being put on the spot in a meeting •Play the corporate hierarchy game with your boss and other higher-ups •Deal with international hosts, colleagues and customers, and much more

Turn Small Talk into Big Deals: Using 4 Key Conversation Styles to Customize Your Networking Approach, Build Relationships, and Win More Clients

Turn Small Talk into Big Deals: Using 4 Key Conversation Styles to Customize Your Networking Approach, Build Relationships, and Win More Clients

DON’T JUST NETWORK HARD—NETWORK SMART! Turn Small Talk into Big Deals presents a revolutionary new approach to the timeless topic of networking. Bestselling author and communications trainer Don Gabor introduces you to four distinct networking styles—Competitive, Outgoing, Amiable, and Analytical—to help you identify, adapt, and respond to other people’s particular styles. With this book, you’ll establish instant rapport with anyone you meet and quickly build a relationship that profits both of you. “If you want to be a better networker, take your business to the next level, and make a lot more sales, especially the big ones, then buy Turn Small Talk into Big Deals. It’s a winner and after reading it, you will be, too!” —Stephan Schiffman, author of Cold Calling Techniques (That Really Work!) “If anyone knows how to effectively turn our words into the big deals, it’s Don Gabor. He’s a proven communicator.” —Audra Lowe, talk-show host from BetterTV “If there were one person I would want to lean on for this critical information, it is Don Gabor. This book is a must-read.” —Ron Karr, CSP, author of Lead, Sell, or Get Out of the Way

Teeing Off to the Green

Using Golf as a Business Tool

Teeing Off to the Green


Insider's Guide to Book Editors, Publishers, and Literary Agents, 1996-1997

Insider's Guide to Book Editors, Publishers, and Literary Agents, 1996-1997

No other book gives aspiring authors the inside scoop on the names and specialties of acquisitions editors. This vital information makes all the difference when submitting a book proposal or manuscript by keeping writers of all genres on top of the rapidly changing world of publishing. Who's moved where, who's new to the scene, who's gone for good--it's all here in one big volume.

How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job

How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job

From the bestselling author of How to Talk to Anyone comes a book dedicated to helping business professionals at any level communicate for success on the job You face tough communication challenges every day at work, both in person and online—a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs. To succeed today, you must exhibit these crucial qualities, the 5 Cs: CONFIDENCE 10 ways to show your boss and colleagues you are 100 percent self-assured and can achieve whatever you want—and reinforce this image throughout your entire working relationship CARING 14 strategies to demonstrate you care about your colleagues and the company because “people don’t care how much you know until they know how much you care” CLARITY 12 techniques to get your ideas across clearly—and ensure you understand everybody you work with CREDIBILITY14 methods to win the trust and respect of everyone at your company—and impress people who find you on the web COEXISTENCE (WITH CRUEL BOSSES & CRAZY COLLEAGUES)21 tactics to confront the number one workplace nightmare and come out shining Plus one final astonishing technique to guarantee success and happiness in your professional life. After you’ve mastered the unique “bag of little tricks” in this book, you will know How to Talk to Anyone at Work!